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Duolingo Adopts AI-First Strategy, Phasing Out Contractors

The company will shift to automation for repetitive tasks, integrate AI into hiring and reviews, and support employees with training as part of its transformation.

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INDIA - 2025/03/05: In this photo illustration, a Duolingo logo is seen displayed on a smartphone with an Artificial Intelligence writing in the background. (Photo Illustration by Avishek Das/SOPA Images/LightRocket via Getty Images)

Overview

  • CEO Luis von Ahn announced Duolingo's 'AI-first' strategy in a company-wide email shared on LinkedIn, emphasizing automation for scalability and efficiency.
  • The company will gradually replace contractors with AI for tasks that can be automated, continuing a trend that began with content creation in 2024.
  • AI proficiency will now influence hiring decisions and performance evaluations, with teams required to automate work before requesting additional headcount.
  • Duolingo aims to accelerate content production, stating that manual processes would take decades to meet its goals of scaling educational resources.
  • Employees will receive training, mentorship, and AI tools to adapt to the new workflows, with the company framing the shift as removing bottlenecks rather than cutting full-time jobs.