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Duke Health and Aetna Reach Multi-Year Deal to Preserve In-Network Access

The agreement keeps State Health Plan coverage intact without prompting a 2027 premium increase, according to the treasurer’s office.

Overview

  • Both sides announced a new multi-year contract that maintains Aetna members’ access to all Duke Health locations and providers.
  • The deal was finalized ahead of the Oct. 16 contract expiration, preventing any interruption in in-network care.
  • Financial terms were not disclosed, and state officials said the outcome will not necessitate a State Health Plan premium hike in 2027 after increases were already set for 2026 alongside a $100 million legislative appropriation.
  • The State Health Plan counts roughly 743,000 members and represents Aetna’s largest North Carolina customer within a statewide Aetna membership of about 1.5 million.
  • Duke sought higher reimbursement after four years without a rate adjustment, the SHP board readied transition support in case of a lapse, and continuity-of-care protections would have covered ongoing cancer and maternity patients, with about 22,000–23,000 members using Duke for primary care and roughly 40,000 filing Duke claims this year.