Overview
- By 2 p.m. Monday, Duke Energy had restored service to 131,059 customers across the Carolinas, with 21,976 still without power.
- Most outages were slated for restoration Monday, with pockets near Hendersonville, Travelers Rest and Clemson expected to extend into Tuesday due to heavier equipment damage.
- Duke Energy reports restoring power to 150,000 North Carolina customers over two days and says it is preparing for another potential winter system later this week.
- The company deployed more than 18,000 personnel and is using a staged approach that prioritizes transmission lines and substations before neighborhood circuits.
- Customers were urged to ignore a fraudulent text about rolling outages and to use simple energy‑saving steps as colder‑than‑normal temperatures drive higher usage.