Overview
- Jacob Caroll, 27, says he drove from Chichester to Scarborough on December 15 after months of failing to secure a local test slot.
- He alleges the examiner refused to sit in the passenger seat due to raindrops, declined a blanket he offered, and ended the appointment before the car moved.
- Caroll says the seat’s dark patch was a stain and that the car had been professionally cleaned the day before the test.
- He was told he must pay to rebook, with the next available slot reportedly in April as his theory test nears expiry.
- His family described the trip and hotel costs as a significant burden, while the DVSA issued a general statement encouraging formal complaints.