Overview

• Motorists say they paid at Lullingstone Country Park but later received penalty notices for alleged “major keying errors.”
• Some drivers, including Julie Middup and Ben and Kathryn Romney, refuse the £20 option and say they are prepared to contest the charges in court.
• POPLA reviewed one appeal and noted seven mis-key incidents that day, yet the motorists still lost and the charge was upheld.
• Fines for those rejecting the settlement have risen to £140, with letters reported from Debt Recovery Plus during escalation.
• Kent County Council and Euro Car Parks report no ongoing machine faults, cite daily and remote checks, and point to alternative payment options, as the BPA code endorses a £20 fee for major keying errors and the government consults on tighter industry standards.