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Dragon Age: The Veilguard Underperformance Triggers BioWare Layoffs and Restructuring

EA’s repeated pivots between live-service and single-player formats eroded development focus

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Rook, Neve, Emmrich, Lucanis, and the rest of their alliance stand together
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Overview

  • BioWare began The Veilguard as a single-player RPG in 2015 before shifting to a live-service multiplayer model in 2017 and reverting back in 2020.
  • A compressed 18-month overhaul forced developers to retrofit multiplayer features into a conventional narrative structure under severe time pressure.
  • Late in production, leadership ordered a rewrite to strip the game’s snarky dialogue tone and brought in Mass Effect teams to rework key missions, fueling internal tensions.
  • Upon its October 2024 release, Veilguard engaged about 1.5 million players, meeting only half of EA’s target and raising questions about its critical depth.
  • The poor financial showing led to widespread layoffs at BioWare, a studio reorganization around a smaller team and renewed industry doubts over its future viability.