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Doubao Adds Voice and Text Bill‑Payment Feature to Its Chat App

The feature shows ByteDance is turning large‑model conversation into a service layer that could reshape how users call up everyday services.

Overview

  • Doubao, which rolled out the life‑bill payment feature on Friday, October 9, lets users issue water, electricity and gas payment commands by speaking or typing in the app.
  • A large language model in the chat summons service cards and jumps users to dedicated payment pages rather than navigating menus.
  • Users must still bind account numbers, confirm details and complete payment steps, so the system does not perform one‑utterance, automatic charges.
  • City coverage and partner integrations remain incomplete and tests show some places, including Qingdao, display services as “not yet open.”
  • Compared with Alibaba’s Tongyi Qianwen that links into Alipay for in‑dialogue payments, Doubao is in an iterative expansion phase and may take time to build full closed‑loop payment and broad service coverage.