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DOT Unveils 'Golden Age' Civility Push as Duffy Urges Travelers to Ditch Pajamas

The agency points to a yearslong surge in unruly incidents to justify etiquette reminders before a packed Thanksgiving.

Overview

  • The Transportation Department launched a nonbinding civility campaign with a short PSA and a five-question checklist titled “The Golden Age of Travel Starts with You.”
  • Officials cite FAA data showing a 400% rise in in‑flight outbursts since 2019 and 13,800 unruly passenger incidents since 2021, with 2023 logging nearly 2,000 cases.
  • Transportation Secretary Sean Duffy pressed for courtesy such as helping with overhead bins, keeping children under control, thanking crews, and “dressing with some respect.”
  • Duffy told travelers to avoid slippers and pajamas at airports, framing attire as a behavioral nudge rather than a formal dress code.
  • The FAA projects the busiest Thanksgiving for U.S. air travel in 15 years and AAA estimates about 6 million fliers, while some travel experts call the clothing advice an unenforceable soft nudge and unions highlight worker safety concerns including reports of physical incidents against flight attendants in 2021.