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DOT Launches National Civility Push for Air Travel Ahead of Holiday Rush

The effort responds to FAA and union reports of surging in‑flight disruptions yet introduces no new policies.

Overview

  • Transportation Secretary Sean Duffy urged travelers to restore courtesy by dressing with respect, helping fellow passengers with bags, keeping children under control, and saying please and thank you.
  • The Department of Transportation cited 13,800 unruly passenger reports since 2021 and a more than 400% rise in in‑flight outbursts since 2019.
  • Union and FAA figures note that nearly one in five flight attendants reported a physical incident in 2021, underscoring ongoing crew safety concerns.
  • FAA data show thousands of unruly cases since 2021 with enforcement actions and fines increasing, but no new penalties were announced as part of this effort.
  • The rollout comes as AAA projects a record 81.8 million people will travel over Thanksgiving, heightening focus on preventing disruptions during peak demand.