Overview

• On July 28, DoorDash asked the Competition Tribunal to throw out a Competition Bureau suit accusing it of nearly a decade of deceptive drip pricing.
• Competition Commissioner Matthew Boswell alleges DoorDash collected almost US$1 billion in mandatory service, delivery and distance surcharges hidden until checkout.
• In its filing, DoorDash argues that all fees were prominently displayed throughout its apps and websites and that the full ‘all-in’ price appeared before order confirmation.
• The company says customers could bypass fees by choosing pickup, subscribing to DashPass, using free-delivery promotions or expanding small orders.
• Under tribunal rules, the Competition Bureau must file its reply within 14 days of DoorDash’s submission.