Overview

• Dot is a sub‑5‑foot, roughly 350‑pound electric robot with swappable batteries that carries up to 30 pounds and travels up to 20 mph on roads, bike lanes and sidewalks using eight cameras, four radar units and three lidar sensors.
• The robots are completing early‑access deliveries for restaurants and DashMart in the Phoenix metro, with merchants able to onboard through DoorDash’s autonomous delivery platform.
• DoorDash rules out remote teleoperation for Dot; when uncertain the robot pulls over or waits, and field operators are dispatched for assistance in serious cases.
• To support the pilot, DoorDash built local warehouses, charging stations and field teams in Phoenix but declined to disclose fleet size, costs or performance metrics.
• DoorDash says human couriers will still fulfill most orders as autonomy handles select trips, while industry observers note limits such as stairs, doors and vandalism risks; the company also introduced a smart scale it says reduces missing‑item complaints by up to 30%.