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DoorDash Deactivates Driver and Customer After TikTok of Alleged Exposure, Citing Privacy Rules

The company says the driver’s account was removed for posting video from inside a customer’s home in violation of policy.

Overview

  • Livie Rose Henderson reported an October 12 delivery in which she says she found a male customer exposed on a couch with the front door open, then shared video of the scene on TikTok.
  • TikTok removed the original clip for breaking community guidelines, though reposts on Reddit and other accounts have kept the footage circulating.
  • DoorDash told Newsweek it banned both parties and said the sole reason for the driver’s deactivation was the posting of customer footage, adding it is working with law enforcement.
  • Henderson says police reviewed her video and, according to her account, questioned whether charges were feasible because the conduct occurred inside the residence.
  • Unverified posts alleging Henderson pushed the door open have spread online without corroboration, underscoring the friction between gig-worker safety reporting and strict platform privacy rules.