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Dollar General to Pay $1.55 Million in Pennsylvania Over Checkout Overcharges

The agreement follows state findings that more than 40% of items failed pricing checks at over 900 locations between 2019 and 2023.

Overview

  • Attorney General Dave Sunday announced the settlement resolving allegations under the Pennsylvania Unfair Trade Practices and Consumer Protection Law.
  • Dollar General and parent Dolgen Corp agreed to employee training on price accuracy and honoring the lowest advertised price.
  • The company must keep sufficient staffing to update shelf tags weekly and conduct at least two unannounced pricing audits per store each fiscal year.
  • Reported or known discrepancies must be corrected within 24 hours, with notices at registers stating that price overrides are available to honor the lowest posted price.
  • Shoppers are encouraged to report suspected overcharges to the Bureau of Consumer Protection at 717-787-3391 or scams@attorneygeneral.gov.