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dnata Takes Over Aer Lingus Onboard Retail With New Five-Year Programme

The deal positions dnata as Aer Lingus’ sole onboard retail operator across more than 180 daily flights.

Overview

  • dnata will manage product sourcing, procurement, warehousing and retail technology for the carrier’s onboard retail programme.
  • Pre-flight digital browsing via Aer Lingus’ Bia pairs with contactless payments and real-time analytics to streamline onboard sales.
  • A new crew iOS app will support data-led assortment decisions tailored to customer preferences.
  • The launch lineup highlights Irish brands such as Sculpted by Aimee, Tan Organic, BPerfect and The Smooth Company alongside seasonal gifts.
  • The programme is expected to reach about 10.5 million passengers annually across flights from Dublin, Shannon, Cork and Manchester.