Overview
- dm-drogerie markt initiated a recall of its Balea Handserum Hyaluron 75 ml, batch 58309, after internal tests detected the yeast Candida parapsilosis.
- The contaminated batch has been removed from all German dm stores and is no longer available for sale.
- Candida parapsilosis poses a low risk to healthy users but can cause skin or mucous membrane infections in immunocompromised individuals.
- Customers can return the affected serum to any dm store for a full refund without needing a receipt, regardless of whether the bottle is opened.
- A free customer service hotline (0800 365 8633) and email ([email protected]) are available for questions about the recall.