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Dispatch Error in Fatal German House Fire Prompts Emergency Response Review

Two elderly residents died in a Clausnitz house fire caused by an electrical defect, as responders were initially sent to the wrong location due to a name confusion.

  • A house fire in Clausnitz on March 30 claimed the lives of two elderly residents, aged 84 and 86, due to an electrical defect.
  • Emergency responders were mistakenly dispatched to Claußnitz, 60 kilometers away, because of a name confusion in the Regional Control Center's dispatch system.
  • The error was corrected two minutes later after a second emergency call redirected responders to the correct location.
  • The Regional Control Center is conducting an internal review to address systemic issues and prevent similar dispatch errors in the future.
  • Police have not launched an investigation into the incident, raising questions about accountability and emergency response protocols.
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