Disney's Star Wars Hotel Closure Analyzed in Viral Documentary

Jenny Nicholson's in-depth video reveals how a flawed app and high costs led to the Galactic Starcruiser's demise.

Jenny Nicholson's four-hour YouTube documentary dissects the failure of Disney's Star Wars: Galactic Starcruiser hotel.
The hotel's downfall is attributed to a malfunctioning app that failed to engage guests in the immersive experience.
The hotel's steep costs and underwhelming interactive elements left many guests dissatisfied.
The video has garnered nearly 6 million views and sparked widespread discussion online.
Disney closed the Galactic Starcruiser in September 2023, just over a year after its opening.