Overview

• Security cast members place printed notices on vehicles when they spot headlights left on, alerting guests that assistance is available.
• The service includes complimentary on-site battery jump-starts, with no fees reported by guests or in current coverage.
• Guests can contact the nearest cast member, call 714-781-4330, or use Guest Assistance Buttons in the Mickey & Friends and Pixar Pals structures.
• Once contacted, security dispatches personnel with equipment to jump-start cars on the spot, avoiding outside towing services or long waits.
• Multiple guest anecdotes corroborate the practice, including help with dead batteries and reports of security unlocking cars in the Downtown Disney lot.