Disneyland Permanently Closes Tram Drop-Off Ticket Booths

Overview

• Visitors this week were directed by Cast Members away from the tram drop-off windows, which they were told are permanently closed.
• The Downtown Disney–side booths are being removed to clear space for Porto’s Bakery construction and crowd flow, according to visitor accounts.
• Ticket windows on the Harbor Boulevard side remain open to support accessibility needs, including Disability Access Service.
• Guests with ticket or Magic Key issues are now sent to the Lost and Found ticket windows.
• Disney has not issued an official explanation, and the move aligns with the park’s broader pivot to mobile ticketing and online Magic Key management.