Disneyland Family Removed From Queue After Restroom Reentry, Then Offered Walk-On Pass
The viral account highlights the lack of a written reentry rule at Disneyland that leaves restroom-related regrouping to quick cast member judgment.
Overview
- The guest said a cast member asked his family to leave a ride line after a fellow visitor accused them of cutting when his wife and three-year-old returned from a restroom trip.
- According to the post, he lifted a divider chain so they could rejoin him, other guests moved forward, and the first cast member intervened without full context.
- A second cast member apologized, said the removal should not have happened, and provided a walk-on pass for any attraction as compensation.
- The guest reported the original ride then experienced an approximately 15-minute breakdown after they were taken out of the queue.
- Fan-site coverage notes Disneyland has no formal written policy for restroom reentry, and community advice urges notifying a cast member before leaving, rejoining along the queue edge, and requesting a lead if a dispute escalates.