Overview
- The Ohio family says a DAS video interview ended with guidance to use standard queues and return later for assistance.
- Without preapproved access, the mother reports repeatedly explaining the child’s transplant to attraction staff with inconsistent outcomes.
- The family purchased Lightning Lane Multi Pass to avoid long, crowded indoor lines, creating significant unplanned expenses.
- Flagging the stroller as a wheelchair allowed it to remain in queues and provided a controlled space for the child.
- Disney narrowed DAS in 2024 and later made procedural tweaks, while a disabled shareholder’s bid for a policy review is reportedly stalled by a recent SEC rule change.