Overview

• Disney+ must lift technical barriers that blocked paid accounts by May 31 under a legally binding undertakings to Verbraucherzentrale NRW.
• Subscribers had to accept October 2024 price hikes, switch plans or cancel before accessing their paid Premium content.
• Verbraucherzentrale NRW legal adviser Iwona Husemann ruled the practice unlawful for conditioning already paid services on new contract terms.
• If Disney+ repeats the access restrictions after June 1, 2025, it faces contractual penalties.
• Users still blocked after June 1 are instructed to contact Verbraucherzentrale NRW for assistance.