Disney Tightens Rules on Disability Access Service Amid Abuse Concerns

Disney theme parks are revising their Disability Access Service to prevent misuse, implementing stricter eligibility criteria and enhanced verification processes.

• Disney's Disability Access Service (DAS) changes include limiting pass party sizes and extending verification periods to curb abuse.
• The use of DAS has more than tripled since 2019, prompting Disney to take steps against those exploiting the system.
• New DAS rules will require closer collaboration with health professionals to determine eligibility, aiming to ensure the service aids those genuinely in need.
• Concerns arise among regular park-goers and disability advocates about the potential exclusion of individuals with certain disabilities under the new guidelines.
• Disney parks plan to enhance staff training and increase personnel to better assist guests with disabilities, improving overall accessibility.

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