Overview

• The Wandering Reindeer shop serves exclusively as the exit for the Royal Sommerhus Anna and Elsa meet-and-greet rather than as a walk-in store.
• Since early August, cast members have been stationed at its single entrance to intercept guests who have not just met the princesses.
• Despite the restriction, visitors continue to enter to browse Frozen merchandise or escape the Florida heat.
• Guests are being redirected to other Norway Pavilion retail locations and larger outlets near the front entrance that carry the same items.
• Disney implemented the measure to prevent bottlenecks at the shop’s one-way exit and preserve the flow of visitors leaving the meet-and-greet.