Overview

• The failure began early Wednesday with apps and websites showing blank screens and a message that reservations could not be made or modified online or by phone.
• Disney’s website posted a maintenance notice warning that Dine Reservations, Resort bookings, and Enchanting Extras might be unavailable.
• Walt Disney World’s reservation portal was restored around 10:00 a.m. ET, whereas Disneyland’s system remained offline with no timetable for recovery.
• Mobile ordering for quick-service locations continued to work, though table-service bookings were inaccessible for affected guests.
• The disruption lands during the busy Halloween event period and follows earlier 2025 strain tied to high-demand openings such as The Beak and Barrel.