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Disney Details Live Video Registration for Disability Access at Walt Disney World

The revision clarifies video registration logistics without changing 2024 eligibility.

Overview

  • Disney’s updated DAS page outlines live video chat requirements including 7 a.m.–8 p.m. ET availability, a ban on recording, an 18+ requester, and the registered guest’s presence on the call.
  • Guests must log in to a Disney account, link valid admission for all party members, and use Zoom on mobile; the chat supports screen readers, offers text chat, and is currently English only.
  • Pre‑registration can begin 60 days before a visit, with no in‑person registration offered; guests who did not register in advance may initiate a same‑day video chat from inside the parks.
  • DAS approval can be valid for the length of the ticket or up to one year, and the service covers the registered guest plus up to three companions.
  • Operational limits remain in place, including one active DAS return time at a time with a new selection available 10 minutes after redemption, and Disney reiterates that DAS is not a front‑of‑line pass.