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Disney+ Cuts 4K and HDR for German Users

A Unified Patent Court injunction over HEVC encoding tied to InterDigital patents forced the change, leaving Premium subscribers limited to 1080p SDR as Disney seeks a fix.

Overview

  • The Unified Patent Court's Düsseldorf chamber issued an injunction on July 23 that targets HEVC encoding, and InterDigital says that HEVC is central to delivering high‑quality 4K and HDR streaming.
  • Following that court action, Disney+ has disabled 4K UHD and HDR playback across devices in Germany so even Premium subscribers now receive only 1080p and standard dynamic range.
  • Disney told customers they can switch plans or request a pro‑rata refund for the affected billing period and said it is working to restore support but gave no timeline.
  • Customer support and Disney help pages provided inconsistent information about the outage, and Verbraucherzentrale Niedersachsen has advised users to seek partial reimbursement and is considering legal steps.
  • The dispute builds on earlier rulings and removals of Dolby Vision and HDR10+ in Germany and raises the risk that UPC‑level patent orders could force similar quality cuts in other EU markets.