Disney Character Warehouse, Cast Connection to End Returns on Feb. 1, 2026

Overview

• Signs posted at the Orlando International Premium Outlets confirm that all sales at Character Warehouse and Cast Connection will be final starting February 1, 2026.
• Purchases made on or before January 31, 2026 remain eligible for returns under existing rules, generally within 30 days with a receipt unless marked as final sale.
• The policy states items will be sold as-is with no refunds, exchanges, or exceptions, putting the onus on shoppers to inspect and try on merchandise before buying.
• Coverage attributes the move to curbing bulk buying for resale, with expectations that casual resellers will be deterred while experienced operators may adjust their strategies.
• Some outlets suggest similar restrictions could extend to other Disney retail if this approach proves effective, which remains speculative at this stage.