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Disabled Zomato Delivery Agent's Act of Integrity Inspires Millions Online

A viral story highlights the resilience of a delivery agent who overcame personal adversity and showcases Zomato's inclusive hiring practices.

A Zomato delivery driver's story of resilience has inspired the internet
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Overview

  • A Zomato delivery agent in Pune, partially paralyzed after a car accident, went out of his way to correct a customer's missing order without compensation.
  • The agent, a former construction supervisor earning ₹1.25 lakh per month, lost his job and mobility due to the accident but found renewed purpose through Zomato's employment opportunity.
  • He supports his family and funds his daughter's dentistry education, demonstrating resilience and gratitude despite his challenges.
  • The agent's actions and personal story were shared by customer Shripal Gandhi on LinkedIn, garnering widespread praise and attention online.
  • Zomato's inclusive hiring practices have been widely lauded for providing opportunities to individuals with disabilities, profoundly impacting lives.