Disabled Passengers Demand Accountability for Train Travel Failures

Frequent incidents of inadequate assistance leave wheelchair users stranded and distressed on UK trains.

Baroness Tanni Grey-Thompson calls for severe penalties for train companies failing disabled passengers.
Wheelchair users report traumatic experiences, including being left on trains and having to crawl off platforms.
Network Rail acknowledges shortcomings and pledges to improve assistance services.
Advocates highlight systemic issues and the need for comprehensive industry-wide changes.
Calls for better training, accountability, and infrastructure to ensure accessibility for all passengers.