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Disabled Motorist Appeals £100 Fine as Manchester Airport’s Barrierless Drop-Off Zone Draws Criticism

Sarah Mannion’s appeal highlights gaps in the barrierless system’s support procedures, including absent marshals and unclear payment rules

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Overview

  • Manchester Airport’s barrierless drop-off scheme requires a £5 online payment within 14 days or penalties of up to £200
  • Official policy allows Blue Badge holders free drop-off if they show their badge to on-site marshals, but none were present when Sarah Mannion visited Terminal 2
  • Mannion received a £100 parking charge after attempting to drop off her friend’s 91-year-old disabled father and was redirected to a web chat, causing her to miss the reduced payment window
  • APCOA confirms it has received Mannion’s appeal and is currently reviewing her case under its 14-day dispute process
  • Affected motorists and campaigners are demanding clearer signage, better customer support and automated badge-scanning technology to prevent future fines