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Dimon Says JPMorgan’s $2 Billion AI Spend Is Paying for Itself

He supports lighter SEC earnings rules to reduce pressure on managers.

Overview

  • The CEO said the bank spends about $2 billion a year on artificial intelligence and is realizing roughly the same amount in measurable savings and benefits.
  • AI now underpins functions across the firm, including risk and fraud detection, marketing, customer service and idea generation, according to Dimon.
  • JPMorgan’s in-house large language model, trained on internal data, is used by roughly 150,000 employees each week, and about 2,000 staff work on AI systems developed since 2012.
  • Dimon cautioned that the technology will affect jobs and urged companies to retrain and redeploy employees as roles change.
  • He said he would welcome SEC moves to ease quarterly reporting and that JPMorgan would still provide quarterly updates with less detail, as SEC leadership fast-tracks the proposal amid transparency concerns.