Digital Shift: Germans Send Fewer Personal Letters

A new survey reveals declining letter usage in Germany, prompting changes in postal delivery times and costs.

A Forsa survey shows that 9% of Germans did not send any personal letters in the past year, while 43% sent up to five.
The decline in letter writing is attributed to the rise of digital communication, reducing the need for traditional mail.
Starting in 2025, new postal regulations will allow longer delivery times, with 95% of letters to be delivered within three business days.
Postal costs are expected to increase from January 1, 2025, due to higher operational expenses and reduced letter volumes.
Despite quality concerns, a majority of Germans still trust the reliability of the Deutsche Post and its package service, DHL.