Overview

• Didi Chuxing, China's largest ride-hailing service, experienced a widespread system failure affecting users across major cities including Beijing, Shanghai, and Guangzhou.
• The company apologized for the outage, attributing it to a 'system failure'.
• The service disruption affected some of Didi's 400 million users in China, as well as drivers.
• Despite previous issues and a cybersecurity review by the Chinese government, Didi remains China's most popular ride-hailing service.
• Didi reported that it had resolved all ride-hailing-related issues and was working to restore its bike-sharing service completely.