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Didi Chuxing Experiences Widespread System Failure in China

The company, China's largest ride-hailing service, apologizes and works to restore services after a system failure affects users and drivers across major cities.

  • Didi Chuxing, China's largest ride-hailing service, experienced a widespread system failure affecting users across major cities including Beijing, Shanghai, and Guangzhou.
  • The company apologized for the outage, attributing it to a 'system failure'.
  • The service disruption affected some of Didi's 400 million users in China, as well as drivers.
  • Despite previous issues and a cybersecurity review by the Chinese government, Didi remains China's most popular ride-hailing service.
  • Didi reported that it had resolved all ride-hailing-related issues and was working to restore its bike-sharing service completely.
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