Overview

• A new phishing campaign targets DHL customers with emails claiming unpaid customs fees for packages from non-EU countries.
• The scam uses urgency, demanding payment within 48 hours to avoid parcel return, pressuring recipients to act hastily.
• Key red flags include missing tracking numbers, unpersonalized salutations, suspicious sender addresses, and dubious links.
• Consumer protection agencies and DHL have issued warnings, advising users to verify communications through official channels.
• Clicking the fraudulent links risks exposing personal and financial data, with victims urged to report such emails immediately.