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DHL Suspends U.S. Consumer Shipments Over $800 Due to New Customs Rules

The temporary suspension, effective April 21, follows regulatory changes lowering the de minimis threshold and causing delays in global shipping operations.

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Overview

  • DHL will temporarily halt shipments valued over $800 to U.S. consumers starting April 21, citing challenges from new customs regulations.
  • The suspension is limited to business-to-consumer (B2C) parcels, while business-to-business (B2B) shipments will continue but may face delays.
  • The U.S. de minimis threshold for formal customs entry was reduced from $2,500 to $800 on April 5, increasing processing requirements and transit times.
  • DHL is the first major logistics company to take action in response to these regulatory changes, highlighting broader disruptions in global e-commerce.
  • The changes are expected to raise costs for U.S. consumers and prompt retailers to adjust pricing, sourcing, and operational strategies.