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6d ago

DHL Suspends U.S. Consumer Shipments Over $800 Due to Customs Delays

The suspension, effective April 21, follows new U.S. customs rules that lowered the formal entry threshold, creating backlogs and multi-day delays.

DHL will suspend delivery of packages valued above $800 to consumers in the U.S.
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Deutsche Post StreetScooter Work XL electric delivery vans drive at the Ford car plant in Cologne, Germany, Tuesday, Oct. 9, 2018.
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Overview

  • DHL has temporarily halted business-to-consumer shipments to the U.S. valued over $800, effective April 21, citing customs processing delays.
  • The suspension does not apply to business-to-business shipments, though those shipments may also face delays due to increased customs scrutiny.
  • The change stems from an April 5 U.S. customs policy update that reduced the formal entry threshold for imports from $2,500 to $800, leading to a surge in processing demands.
  • The White House has announced that, starting in May, low-value parcels from China and Hong Kong under $800 will also incur duties, further impacting e-commerce and consumers.
  • Fast-fashion platforms like Shein and Temu plan to raise U.S. prices in response to the removal of the de minimis exemption and new tariff policies.