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DHL Halts US Consumer Shipments Over $800 Due to Customs Delays

New CBP regulations have caused a surge in formal customs entries, forcing major carriers to adjust operations and suspend certain services.

Trucks are parked outside a DHL delivery facility in Manhattan, New York City, U.S., May 9, 2022. REUTERS/Andrew Kelly
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Overview

  • DHL will temporarily suspend business-to-consumer shipments to the US valued over $800 starting Monday, citing multi-day customs delays.
  • US Customs and Border Protection (CBP) lowered the de minimis threshold from $2,500 to $800 on April 5, increasing formal customs clearances and paperwork requirements.
  • Hongkong Post has stopped accepting low-value parcels to the US and will not collect US tariffs, citing the new duty rates set to take effect on May 2.
  • UPS and FedEx have reinstated surcharges on shipments from China and surrounding regions to offset the rising compliance and operational costs.
  • The stricter customs requirements, introduced under Trump-era trade policies, are disrupting global supply chains and driving up costs for businesses and consumers.