Overview

• DHL Express will temporarily suspend business-to-consumer shipments to the US valued over $800 starting April 21, citing increased customs processing delays.
• The regulatory change, effective April 5, lowered the formal entry threshold from $2,500 to $800, requiring detailed documentation and formal customs clearance.
• Business-to-business shipments above $800 will continue but may face delays, while shipments under $800 remain unaffected.
• The suspension coincides with the planned May 2 closure of the de minimis exemption for China-origin parcels, which will impose steep duties on low-value imports.
• Hongkong Post has already halted low-value parcel shipments to the US, accusing the US of imposing unreasonable tariffs and refusing to collect duties on its behalf.