Overview

• DHL has made its Postfiliale Direkt service a contractual requirement for all newly activated partner shops, adding thousands of pickup points to its network.
• Existing partner shops are being invited to adopt the service, enabling customers to collect online orders with a Postnummer and ID at local shops.
• Small retailers express concerns about reduced in-store traffic, as the initiative could benefit large e-commerce companies like Amazon and Zalando.
• DHL continues to pilot innovative delivery methods, including Paketkopter drones for medical deliveries, peer-to-peer logistics in Stockholm, and Paketkasten home parcel boxes.
• The Buy Local initiative, representing 700 specialty shops, is advocating for regional shopping and developing alternatives to counter e-commerce concentration.