Overview

• A 2023–24 DGCCRF investigation found Tesla France misrepresented its full self-driving capability and misled buyers on feature availability and trade-in terms
• Regulators identified delays in refunding cancelled orders and noted that Tesla required payments before customers’ legal retraction period ended
• Sales contracts were issued without delivery dates, locations or credit payment details and failed to provide receipts for partial cash payments
• The DGCCRF has formally enjoined Tesla to comply with consumer protection regulations within four months or incur a €50,000 per day fine
• Tesla’s registrations in France dropped 67% in May 2025 to just 721 vehicles compared to the same month last year