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DGCA Targets Air India With Show-Cause Notices Over 29 Safety Violations

Regulator warns of fines or executive removals in a month-long government-led operational review

An Air India passenger plane flies near houses as it makes its landing approach to Heathrow Airport in west London, Britain, January 28, 2025.  REUTERS/Toby Melville/File Photo
A firefighter stands next to the crashed Air India Boeing 787-8 Dreamliner aircraft, in Ahmedabad, India, June 13, 2025.
Govt tightens oversight on Air India amid safety concerns
Campbell Wilson, who is the CEO and MD, highlighted that the airline's Net Promoter Score (NPS) touched an all-time record high in July.

Overview

  • Four show-cause notices issued July 23 highlight lapses in crew duty and rest norms, simulator training, high-altitude airport preparation and under-deployment of cabin crew on international routes
  • DGCA ordered checks of fuel control switch locking mechanisms on all Boeing 787 and 737 aircraft by July 22, and Air India completed inspections with no defects reported
  • Government convened direct meetings with Air India executives and mandated a one-month operational reassessment after 15 additional serious incidents since the June 12 crash
  • Following voluntary disclosures of safety compliance problems, Air India must respond to potential enforcement actions that could include monetary penalties or removal of senior executives
  • The 112 pilots who reported sick on June 16 underscore regulators’ heightened focus on crew mental health and fatigue management