Overview
- The aviation regulator deployed an eight‑member team to IndiGo’s Gurugram headquarters and airports and ordered CEO Pieter Elbers to present comprehensive data by 3 pm Thursday.
- The Delhi High Court faulted the Centre and DGCA for letting the crisis deepen, pressed for compensation to stranded passengers, and sought the probe report by January 22 while questioning fare spikes as high as ₹39,000.
- The government cut IndiGo’s winter schedule by about 10% and imposed temporary fare caps across domestic distance bands as enforcement and recovery efforts continue.
- IndiGo’s chairman issued a public apology, denied engineering the crisis or bypassing safety rules, and said the board has engaged external technical experts as the airline reported operating about 1,900 flights with improved on‑time performance.
- Cancellations continued on Wednesday with roughly 220 flights scrubbed, and IndiGo has reported thousands of cancellations since December 2 along with large volumes of refunds and ongoing baggage recovery.