Overview

• The August report placed Devipatan first with 105 out of 120 marks and an 87.5% success rate, followed by Mirzapur at 96/120 (80%) and Aligarh at 93/120 (77.5%).
• Basti ranked fourth and Prayagraj fifth in the latest monthly assessment of complaint resolution performance.
• Devipatan commissioner Shashi Bhushan Lal Sushil said district reviews and his direct oversight prioritize complaint disposal across Shravasti, Bahraich, Gonda and Balrampur.
• Officials said monthly departmental scrutiny, field visits and random feedback calls verify that reported resolutions are genuine and timely.
• The state’s IGRS platform centralizes complaints and case tracking, with rankings based on official portal data released this month.