Particle.news
Download on the App Store

Deutsche Glasfaser Restores Service After Major Fiber Cut Hits 20,000 Customers

The outage traced to an excavation that damaged an overregional trunk near Braunschweig.

Overview

  • Deutsche Glasfaser said the multi-day disruption was resolved on Friday afternoon, restoring internet access to roughly 20,000 customers.
  • The damage occurred on Tuesday when excavation work severely cut a primary fiber backbone near Braunschweig in Lower Saxony.
  • Affected areas included regions around Braunschweig, Wolfsburg, and Salzgitter, as well as Leipzig, North and Central Saxony, Potsdam, and the Börde and Jerichower Land districts.
  • Repair crews reported difficult conditions due to the line’s proximity to a gas pipeline and adverse weather.
  • Local administrations also reported service issues during the outage, which spanned parts of Niedersachsen, Sachsen, Brandenburg, and Sachsen-Anhalt.