Overview

• From August 25, customers must use photoTAN or BestSign to log in, with mobileTAN by SMS deactivated.
• The app centralizes about 70 services, adds the Postbank-origin Bargeld-Code for cash withdrawals at roughly 12,500 tills, and manages Apple Pay, Google Pay, and credit cards.
• Login now drops the two-digit subaccount number, and users can create a Deutsche‑Bank‑ID and reset their PIN without branch support.
• The bank reports generally smooth testing, but FinTS/HBCI users have extra steps and some Android setups may require updates before the app works properly.
• An activation-letter deadline for photoTAN passed on August 15, leaving customers without an active method temporarily locked out until they set up an approved procedure.