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Deutsche Bahn's New Chief Launches Immediate Cleanliness and Security Drive

She also freezes the year-end fare rise to show early progress.

Overview

  • Evelyn Palla unveils ‘Sofortprogramme’ to increase toilet availability, improve train cleanliness, raise onboard comfort and restore reliable bistro service on long-distance trains.
  • Deutsche Bahn plans to reinforce patrols at 18 major stations with four-person teams made up of two DB security staff and two police officers.
  • Palla notes a three- to four-year slide in punctuality and sets an initial objective to stabilize performance before pushing it higher.
  • The overhaul extends to management reductions at headquarters and a thorough review of Stuttgart 21 delays, including scrutiny of Hitachi’s role.
  • For the Christmas travel period, DB reports about 14% more bookings than 2024 and will scale back construction to maximize capacity and reduce disruptions.