Overview
- On June 10 the ICE 886 from Munich to Hamburg was halted in Nuremberg after staff deemed the carriage too dirty to continue.
- Deutsche Bahn apologized for the inconvenience, labeled the incident an isolated case; passengers were then offered alternative travel options about an hour later.
- The exact condition of the train’s cleanliness was not disclosed, with passenger photos showing no significant dirt.
- Jurist Christian Solmecke called the decision a misuse of authority, noting that passengers are eligible for EU compensation.
- The Fahrgastverband Pro Bahn highlighted persistent deficiencies in service quality with cleanliness issues eroding staff morale.