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Deutsche Bahn Revises Sparpreisticket Rules After Privacy Concerns

Starting December 15, customers can purchase discounted tickets without providing email or phone details, following complaints and a privacy investigation.

  • Deutsche Bahn will no longer require customers to provide an email address or phone number to purchase Sparpreistickets starting December 15.
  • The change follows a privacy investigation initiated by Hessen's data protection commissioner after numerous complaints in 2023.
  • Critics argued the previous policy excluded passengers without internet access or those prioritizing personal data privacy.
  • Customers can now obtain printed Sparpreistickets at ticket counters without sharing personal contact information.
  • Deutsche Bahn continues to recommend providing an email address for updates on delays or platform changes but has made it optional.
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