Overview

• Deutsche Bahn recorded approximately 3,300 physical assaults on employees in 2024, marking a 6% increase from the previous year.
• Half of the reported assaults targeted personnel on regional train services, while cleaning staff, station service workers, and bus drivers were also affected.
• The company has introduced voluntary bodycams for frontline staff in contact with passengers since 2024, citing their effectiveness in improving safety.
• Additional measures include de-escalation training and an emergency call button, known as the Prio-Ruf, for rapid assistance in local transport settings.
• The rise in assaults may have been influenced by increased passenger volumes during the European Football Championship in summer 2024.